Trans Machine Technologies – Privacy Policy

Last Updated: 30 Sep, 2025

This Privacy Policy describes how Trans Machine Technologies (referred to as “TMT”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our websites, interact with us, or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our websites and services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with the “Last Updated” date revised accordingly.

2. Information We Collect

We collect personal information only to the extent necessary to operate our business, respond to inquiries, and maintain strong business relationships. The types of information we collect include:

(a) Information You Provide Directly

When you contact us through forms, email, or phone, you may provide:

• Name
• Email address
• Information you include in messages, e.g., RFQ (Request for Quote) or technical inquiries

(b) Information Collected Automatically (Cookies & Analytics)

When you visit our websites, we automatically collect information about your interaction with our Services. This may include:

• Device and browser type
• IP address and approximate location
• Pages visited on our website, time spent, and referring URLs

We use Cookies and related technologies to help us understand website traffic, improve user experience, and optimize our content.

Most browsers accept cookies by default, but you can control or disable cookies through your browser settings. Please note that blocking cookies may affect the functionality of our websites.

3. How We Use Personal Information

We use your personal information for purposes including:

• Responding to inquiries, quote requests, and service-related questions
• Providing technical and business information about our capabilities (Precision Machining, Metal Fabrication, Forging, Casting, Quality Control, etc.)
• Maintaining our business relationship
• Running analytics to improve website performance and user experience
• Ensuring compliance with legal or regulatory requirements

4. How We Share Personal Information

We may share personal information in limited circumstances:

• With Service Providers who support our IT infrastructure, analytics tools, and website hosting
• With Affiliates and Subsidiaries (e.g., Trans Machine Technologies Vietnam) for internal business operations
• For Legal Compliance when required by applicable law, subpoena, or government request
• In Business Transactions such as a merger, acquisition, or restructuring

We do not sell or share personal information for advertising or commercial resale.

5. Third-Party Websites and Links

Our websites may contain links to external sites (e.g., partner foundries, forging facilities, or technical service providers). We are not responsible for the privacy practices of those sites. Please review the policies of third-party websites before providing them with personal information.

6. Children’s Data

Our websites and Services are intended for business and professional use. We do not knowingly collect personal information from children under 16 years of age. If you believe we may have collected such information, please contact us so we can delete it.

7. Security and Retention

We implement industry-standard security measures to protect personal information. However, no system is completely secure. We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Request access to personal information we hold about you
• Request correction or deletion of your data
• Restrict or object to our processing activities
• Withdraw consent where processing is based on consent
• Manage cookie and communication preferences

To exercise these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Trans Machine Technologies – Global Headquarters
920 Brenner Street, Winston-Salem, NC 27101, USA

Trans Machine Technologies Vietnam Ltd.
Road 6, Nhon Trach III – Phase 2 Industrial Park
Hiep Phuoc Town, Nhon Trach District, Dong Nai Province, Vietnam
Email: gm.tmtv@trans-machine.com/ sales.tmtv@trans-machine.com